Rollover Refund Policy
Due to the nature of the multisport business, many of our expenses need to be paid up front to reserve venues and receive permits. It is therefore not possible for us to provide refunds on registrations (unless we have to cancel the event, in which case we will provide a full refund minus any registration service fees). To date we have never had to cancel an event, and we will do our best to continue that record.
We will, however, provide rollover credits for next year’s race if for some unfortunate reason you are unable to join us for this year’s event and have already registered. If you need to discuss a credit with us, please email us at email@example.com.
Registrants need to contact the Issaquah Tri prior to 30 days of the event in order to receive their credit for the following year’s event. Requests made 30 days or less to the day of the event will null and void their right for a rollover voucher, although we will try to be as flexible as possible.
Please understand that it is not our intention to profit from this policy, rather to be able to continue to offer a consistent quality of event at a reasonable cost.